Refund policy
Broken Par Golf Co. — Return & Refund Policy
At Broken Par Golf Co., we want you to love your gear. Each product is made to order, specifically for you.
Made-to-Order Products
Because our merchandise is produced after an order is placed, we generally cannot accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
Please review product descriptions, sizing information, and selected colors carefully before ordering.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.
Include:
- Your order number
- A description of the problem
- Clear photographs showing the issue
We will review your request and arrange an appropriate replacement or refund for an eligible issue, at no additional cost to you.
Order Cancellations
If you need to cancel or change an order, please contact us as quickly as possible.
We may be able to accommodate changes before production begins. Once an order enters production, cancellation or modification may no longer be possible.
Refunds
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Contact Us
For questions about an order, returns, or refunds, please contact us at support@brokenpargolfco.com or use the Contact page on our website.
We appreciate your support of Broken Par Golf Co.
Nothing in this policy limits rights or remedies that cannot legally be excluded under applicable law.
At Broken Par Golf Co., we want you to love your gear. Each product is made to order, specifically for you.
Made-to-Order Products
Because our merchandise is produced after an order is placed, we generally cannot accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
Please review product descriptions, sizing information, and selected colors carefully before ordering.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.
Include:
- Your order number
- A description of the problem
- Clear photographs showing the issue
We will review your request and arrange an appropriate replacement or refund for an eligible issue, at no additional cost to you.
Order Cancellations
If you need to cancel or change an order, please contact us as quickly as possible.
We may be able to accommodate changes before production begins. Once an order enters production, cancellation or modification may no longer be possible.
Refunds
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Contact Us
For questions about an order, returns, or refunds, please contact us at support@brokenpargolfco.com or use the Contact page on our website.
We appreciate your support of Broken Par Golf Co.
Nothing in this policy limits rights or remedies that cannot legally be excluded under applicable law.